Skip to content

Terms of Use

GoDayly

Last updated: October 1, 2026

Terms of Use

These Terms govern your use of GoDayly, provided by HelloFriends Co., Ltd.. They apply to customers (people who book), organizers (vendors), and related account users (including platform operations roles). Personal data is handled under our Privacy Policy and Cookie Policy. Organizer listing cancellations and related refund duties are also governed by the separate Organizer listing cancellation terms.

1. About the Service

GoDayly is a marketplace that lists events, experiences, classes, tours, and similar offerings across Korea and facilitates booking requests.

The Company collects guest payments for experiences at GoDayly checkout. Payouts are settled to the organizer's registered bank account.

GoDayly acts as an intermediary that connects customers and organizers. The organizer is responsible for delivering the experience and for its quality and safety.

Organizers may purchase paid platform plans for features and visibility. Those fees are separate from guest payments collected on GoDayly.

2. Definitions

"Service" means the GoDayly website, mobile experience, and related features operated by the Company.

"Customer" means a person who creates an account to browse, book, or pay for a Listing.

"Organizer" (also called vendor) means a business or individual who creates and manages Listings on the Service.

"Listing" means an event, experience, class, tour, or similar offering published by an Organizer.

"Booking" means a Customer's request to reserve a place on a Listing, and the resulting confirmed or pending reservation.

Other capitalized terms have the meaning given to them elsewhere in these Terms, the Privacy Policy, the Cookie Policy, or the Organizer listing cancellation terms.

3. GoDayly's role as an intermediary

GoDayly operates as an online marketplace and intermediary. We do not organize, operate, guide, or supervise any Listing ourselves, and we are not a party to the contract formed between a Customer and an Organizer when a Booking is confirmed.

Prices, availability, descriptions, schedules, and age or fitness guidance for a Listing are set and controlled by the Organizer, not by the Company.

Collecting payment at checkout and settling payouts to Organizers are platform services we provide; they do not make the Company the provider of the underlying experience.

4. Eligibility and accounts

Keep your account information accurate and do not share or transfer your account. You are responsible for all activity under your account and for keeping your password confidential.

The Service is intended for users aged 14 and over. If a minor books, the customer and organizer must comply with applicable guardian-consent and other legal requirements. Per-listing age limits are organizer guidance; compliance is the responsibility of the customer and organizer.

We may warn, hide listings, restrict features, suspend, or terminate accounts for misuse, false information, Terms violations, or repeated unresolved refund/dispute reports.

5. Customer responsibilities

Provide accurate information and do not misuse the Service or infringe others' rights.

Prices, dates, locations, age guidance, and payment details are supplied by organizers; confirm them before you book and before you pay.

Pay on GoDayly at checkout. Questions about payment, refunds, or schedule changes can go to the organizer or GoDayly support.

You can cancel a booking yourself from your account up until the event date. If it is still pending, cancellation is immediate and any amount paid through Toss Payments is refunded automatically. If it is already confirmed, you can still cancel, but the refund amount is calculated from the listing's published cancellation policy (time-based refund-percentage tiers) and is paid out manually by the organizer or GoDayly.

6. Organizer (vendor) responsibilities

Organizers must keep listings, prices, schedules, payment instructions, and staff profiles accurate and up to date.

Before listings go public, organizers must complete identity verification: businesses provide a registration number and certificate; individual organizers provide an ID/ARC number and photo. False or incomplete documents may lead to rejection or account restrictions.

Payouts for guest payments collected on GoDayly are settled to the organizer's registered bank account. The organizer remains responsible for delivering the experience and following their cancellation policy.

If you cancel a listing or related bookings, you must follow the Organizer listing cancellation terms (at /cancellation-terms), including full refund of amounts already paid by guests where those terms require it.

If you use a paid plan, follow the stated amount, deadline, and transfer memo. Unpaid fees may limit plan benefits.

7. Bookings, payments, and refunds

Guests pay GoDayly at checkout. Refunds for those payments are handled through the platform.

Each listing publishes a cancellation policy made of time-based tiers (for example, a larger refund percentage the further out you cancel before the event). When you cancel a confirmed, paid booking yourself, the refund percentage is calculated from that policy and is paid out manually by the organizer or GoDayly. Refunds when the organizer cancels are full refunds, governed by the separate cancellation terms.

The Company is not liable for financial loss from missed payments, misdirected transfers, or fraud between customers and organizers, but may restrict accounts that abuse the platform and may request proof, review cases, and suspend accounts when non-refund reports are filed.

8. Prohibited conduct

When using the Service you must not:

Provide false, misleading, or stolen identity, payment, or business-registration information.

Attempt to book or pay an Organizer outside the Service to avoid platform fees or protections, where the Listing is offered through GoDayly.

Scrape, crawl, reverse-engineer, or use automated tools to access the Service beyond normal, individual use.

Interfere with the Service's security, availability, or normal operation, including introducing malware or attempting unauthorized access to any account or system.

Post or submit reviews, images, or content that are fraudulent, defamatory, hateful, obscene, or that infringe another person's rights.

Impersonate another person or organization, or misrepresent your affiliation with any person or entity.

Use the Service for any purpose that is unlawful under the laws of the Republic of Korea or the jurisdiction from which you access it.

9. Content, reviews, and intellectual property

Rights in the Service design, branding, software, and structure belong to the Company or its licensors.

Images, descriptions, and reviews you supply remain yours; you grant the Company a license to host, display, and promote them as needed to operate the Service.

Illegal, defamatory, hateful, spam, or knowingly false content may be removed and accounts may be restricted.

10. Third-party services and links

The Service integrates or links to third-party services, including payment processing (for example Toss Payments), social sign-in (for example Google or Kakao), and Organizer-operated external sites.

These third parties have their own terms and privacy practices, which we do not control. Your use of them is at your own risk and subject to their terms.

11. Disclaimer and limitation of liability

We are not responsible for the accuracy of organizer-provided information, event changes or cancellations, or disputes between customers and organizers (including payment, refunds, service quality, and safety).

When you follow external links (for example an organizer's payment or booking page), that site's terms apply.

To the maximum extent permitted by law, the Company's aggregate liability arising from a claim is limited to the platform fees the Company received from the relevant organizer for the period at issue. This does not limit liability for willful misconduct or gross negligence where such limitation is not allowed.

12. Indemnification

You agree to indemnify and hold harmless the Company, its officers, employees, and affiliates from any claim, loss, liability, or expense (including reasonable legal fees) arising from: your breach of these Terms; your Listing, content, or conduct on the Service; or your violation of any law or a third party's rights.

This does not affect any right you may have under consumer-protection law that cannot be limited by agreement.

13. Force majeure

Neither the Company nor an Organizer is liable for a failure or delay caused by events beyond reasonable control, including natural disasters, severe weather, epidemics, government action, strikes, or telecommunications or infrastructure failures.

Where such an event affects a Booking, the cancellation terms applicable to that Listing still determine how refunds are handled.

14. Governing law and disputes

These Terms are governed by the laws of the Republic of Korea.

Disputes arising from the Service shall be submitted to the competent court having jurisdiction over the Company's principal place of business as the court of first instance, unless consumer-protection law mandates otherwise.

15. General provisions

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

Our failure to enforce a provision is not a waiver of our right to do so later.

You may not assign or transfer your rights under these Terms without our consent; the Company may assign these Terms in connection with a merger, acquisition, or sale of assets.

These Terms, together with the Privacy Policy, the Cookie Policy, and the Organizer listing cancellation terms, form the entire agreement between you and the Company regarding the Service.

These Terms are prepared in both Korean and English. Where there is a conflict between versions, the Korean-language version governs, except where mandatory consumer-protection law in your jurisdiction requires otherwise.

16. Changes to these Terms

If we revise these Terms, we will post the updated version on the Service with an effective date. Material changes may also be notified by email or in-product notice.

Continued use after the effective date may be treated as acceptance. If you do not agree, stop using the Service and request account deletion.

17. Contact

Contact: +82-010-5922-5422 | contact@godayly.com